USB 3.0 Ports and/or SD Card Not Working

USB 3.0 Ports and/or SD Card Not Working

With this issue we recommend first unplugging the Arc Hub from the laptop, then unplugging the USB-C cable from the Arc Hub. Once all has been unplugged, restart your computer. Then plug back everything back in, in this order:

1. USB-C Cable to Arc Hub

2. USB-C Cable to Computer

3. Any peripherals attached that was attached to the USB 3.0 or SD Card ports.

If the issue continues to persist, please email support@bourgedesign.com and a customer service representative will assist you in receiving a replacement unit.